CGU - General user conditions
1/ COMPANY NAME
AtClub (On the stores : « AtClub - Sports partners »)
Email: contact@atclub.app
Publication director : SAS Access World
2/ ACCEPTANCE OF THE CONDITIONS OF USE
In return for accessing, consulting and using the AtClub application, you are required to
accept these terms of use and to comply with them as well as with the laws and
regulations in force. If you do not agree to any of these terms, DO NOT VIEW THE
APPLICATION, DO NOT DOWNLOAD THIS APPLICATION OR DOWNLOAD ANY
DOCUMENTS.
YOU MUST BE 18 YEARS OLD TO USE THE APPLICATION. BY ACCEPTING THESE
CONDITIONS, YOU AGREE TO BE 18+ YEARS OLD.
3/ COMMITMENT MADE BY THE APPLICATION
The content of the application complies with the laws in force and in particular: The law
on freedom of the press of July 29, 1881 modified so that no writing, image or sound of a
defamatory, racist or revisionist nature will be online; In accordance with article 227-24 of
the Penal Code relating to the protection of minors, any messages of a violent,
pornographic nature or seriously detrimental to human dignity likely to be seen or
perceived by a minor will be deleted, then its author may be the victim of prosecution; No
reproduction of a protected work or trademark without the consent of its author, its
beneficiaries or its holder must be posted online by a member. In accordance with article
6 LCEN law of June 21, 2004 and its implementing decree of October 24, 2007, a right of
written response is open to any person named or designated on the application. The
request must be made to the publication director by registered letter with
acknowledgment of receipt (or by any other means providing proof of sending and
receipt) no later than three months after it is made available to the public. of the message
justifying this request. This insertion is free and will be done within three days of receipt ofthe request. This response must not be longer than the text in question and may in no
case exceed two hundred lines.
4/ WARNING
Access to this application is reserved for consulting the information made available by
AtClub. Any access or attempted access to other files in the AtClub computer system or
to any information contained in this system, whatever the reason, is strictly prohibited.
AtClub strives to provide accurate and precise information on its application. The
information distributed on the application and social networks is nevertheless provided
for informational purposes only and is not contractual in nature. AtClub cannot fully
guarantee the accuracy, precision or completeness of the information made available on
the application or social networks. Consequently, AtClub declines all responsibility:⦁ for
any imprecision, inaccuracy or omission relating to information available on the
application;
⦁ for all damages, direct and/or indirect, whatever the causes, origins, nature or
consequences, caused by anyone visiting the application or the inability to access it, as
well as the use of the application and/or the credit given to any information coming
directly or indirectly from the application.
AtClub reserves the right to modify, correct or delete the content of its application,
including these conditions, at any time without notice. Internet users must therefore
consult the said conditions during each connection. AtClub cannot be held responsible
for any damage that may result from the use of the information published on the
application and/or the use of a product to which this information refers. It is up to the user
to verify the accuracy of the information provided as well as its use.
5/ LIMITATION OF LIABILITY
AtClub cannot be held responsible for any direct and/or indirect damage resulting from
the use made by the user/member of the application and/or any information it contains.
YOU ARE SOLELY RESPONSIBLE FOR YOUR VIRTUAL AND PHYSICAL INTERACTIONS
WITH OTHER MEMBERS. YOU UNDERSTAND THAT AtClub DOES NOT CONDUCT
CRIMINAL BACKGROUND CHECKS ON ITS MEMBERS OR OTHERWISE INVESTIGATE
THE BACKGROUNDS OF ITS MEMBERS. AtClub MAKES NO REPRESENTATIONS OR
WARRANTIES REGARDING THE CONDUCT OR COMPATIBILITY OF MEMBERS. The
AtClub application may refer the user to sites through hyperlinks. In any event, AtClub
cannot be responsible for the content of these sites, which are the entire responsibility of
their owners.
Some dangers are inherent to the use of the Internet and the user is warned of the need
to take into account the potential risks (any infection by computer virus, any bug, any
slowdown, etc.) before proceeding to consult the AtClub application.
INTELLECTUAL PROPERTY – COPYRIGHT – COPYRIGHTThe design, form, title and all elements contained on the AtClub application are protected
worldwide under copyright and trademark law.
Copyright :
All documents, exchanges and other content/posted on the application are the
responsibility and property of the author in question. The reproduction and use of all
documents and information published on this application are only authorized for the
exclusive purposes of information for strictly personal and private use and subject to
mention of the source. Any reproduction, use, adaptation, incorporation, modification or
distribution of copies made for other purposes is expressly prohibited and punishable
under criminal law. Copies of the documents and information contained in this application
may only be made for information purposes and exclusively for strictly private use. No
license, nor any right other than that of consulting and participating in the life of the
application, is conferred on the visitor of the application with regard to intellectual
property rights. Any reproduction and any use of copies made other than for strictly
private use is expressly prohibited.
The use of the structure of the application and its software elements notably
implementing all or part of the databases of said application is only authorized for strictly
personal and private use excluding any use for professional and /or commercial.
Database: In accordance with the provisions of Law No. 98-536 of July 1, 1998,
transposing into the Intellectual Property Code Directive 96/9/EC of March 11, 1996,
concerning the legal protection of databases , AtClub is the producer and owner of all or
part of the databases making up this application. By accessing this application, the user:⦁
acknowledges that the data composing it are legally protected and this, in accordance
with the provisions of the aforementioned law of July 1, 1998,⦁ is prohibited in particular
from extracting, reusing, storing, reproducing , represent or preserve, directly or indirectly,
by permanent or temporary transfer, on any medium, by any means and in any form
whatsoever, including by hypertext link(s), all or part qualitatively or quantitatively
substantial of the content of the databases appearing on the AtClub application as well as
the repeated and systematic extraction or reuse of qualitatively and quantitatively non-
substantial parts when these operations clearly exceed the conditions of normal use. The
content of the application is subject to French and international legislation on copyright
and intellectual property. AtClub retains all economic and moral rights linked to the
documents in the application, subject to the rights enjoyed by the authors of works
published on the application. Thus, all reproduction rights, on electronic or paper media,
are reserved, including for downloadable documents and iconographic and/or
photographic representations. Visitors to the AtClub application are prohibited from
collecting, capturing, distorting or using the information to which they have access.
AtClub will pursue legal action against any attempt to misappropriate the application's
documentation.
6/ HYPERTEXT LINKS
AtClub formally declines any responsibility for the content of the sites to which it offers
links. Any links offered to users of the AtClub application are as a service. The decision to
activate the links lies exclusively with the users of the AtClub application. Any simple and/
or deep link or “framing” to the AtClub application is strictly prohibited and consequently,no element appearing on a page of the AtClub application may be partially or totally
distributed, transferred or inserted on another site, nor used to create derivative products,
unless expressly authorized by AtClub. Any simple or deep link and/or “framing” must be
subject to express, prior and written authorization from AtClub.
7/ RESPECT FOR YOUR PRIVACY
AtClub cares about privacy and is committed to protecting your personal data. We use
the information you provide to us to fulfill your orders and provide you with information
that may be of interest to you. What information do we collect and how do we use it? You
always have control over the information you provide to AtClub. We collect 7 types of
information about our visitors: Personal information (such as spoken language, first name,
username/password (login details on the application)), email, the location (not exact, only
the selected city when not using a VPN or equivalent. If you use a VPN or an equivalent,
for security reasons and in order to fight against malicious profiles as much as possible,
we may ask you for your exact location), the sports you practice and statistical and
general information.
The collection, retention and use of personal information that you have voluntarily
provided to us is useful for us to contact you, including by email, and/or to respond to
your comments or requests for information, and/or to process certain services offered on
our application. Additionally, the purpose of collecting general information is to provide
you with the most useful and targeted products and services designed to meet your
needs and queries.
How can you change your information on the app?
In accordance with article 27 of law 78-17 Informatique et Libertés of January 6, 1978,
you can at any time check, correct, update, delete or request the deletion of personal
information concerning you that you have communicated to us in this way. carrying out in
your “profile” space or by writing to: contact@atclub.app.
Users of the application are required to respect the provisions of the Data Protection Act,
violations of which are punishable by criminal sanctions. They must in particular refrain,
with regard to the personal information to which they access, from any collection, any
misuse and, in general, from any act likely to harm the private life or reputation of
individuals. . Messages sent over the Internet may be intercepted. Do not reveal sensitive
personal information. If you wish to communicate confidential information to us, we
advise you to use email.
8 /PURCHASES
General. AtClub may offer products and services for purchase (“In-App Purchases”) from
time to time through the App Store, Google Play Store, mobile carrier, direct billing from
AtClub, or other platforms. payment method authorized by AtClub.
Your payment method will be charged for the In-App Purchase in the amount of the listed
price for the selected service(s) plus any sales or other tax that may be imposed on yourpayments, and you authorize AtClub or the third-party payment account, as applicable, to
charge you.
Automatic Renewal - Automatic Card Payment If you purchase an auto-renewing
recurring subscription through an In-App Purchase, your payment method will be charged
for the subscription until you cancel it. After you commit to an initial subscription period,
your subscription will automatically renew for an indefinite period at the price you
approved when you signed up, unless you cancel your subscription before the renewal
date. Your credit card information will be downloaded and used for automatic card
payments in the future, in accordance with this Agreement.
If you wish to object to a payment already made, please contact customer service if you
were billed directly by AtClub, or the relevant payment tier account, such as the App
Store. You can also object by contacting your bank or payment provider, who will be able
to provide you with further information on your rights and the applicable deadlines. You
can unconditionally object to automatic card payments at any time by going to the
settings on AtClub or the third-party payment account, but note that you will still be
obligated to pay any outstanding amounts. .
To change or cancel your subscription, you will need to log in to your Third-Party Account
(or go to your AtClub account settings, if applicable) and go to the settings section and
then cancel my subscription, even if you have deleted your AtClub account or deleted the
AtClub app from your device. Deleting your AtClub account or the AtClub app from your
device does not cancel or terminate your subscription. AtClub retains all funds charged to
your payment method until you cancel or terminate your subscription on AtClub or
through the Third-Party Account, if applicable. If your subscription is canceled or
terminated, you will be able to continue using it until the end of the then-current
subscription period. Your subscription will not be renewed at the end of that period. Our
members who reside in Germany may cancel their subscription after its renewal by giving
us one month’s notice, and retain their right to cancel for cause.
Additional terms apply if you pay AtClub directly via your Payment Method. If you pay
AtClub directly, AtClub may correct any billing errors made even if the payment has
already been issued or received. In the event of a refund or reversal of a payment issued
using your Payment Method, AtClub may terminate your account immediately at its sole
discretion.
In the event of a failed payment, whether due to expiration, insufficient funds, or any other
reason, and you do not change your Payment Method or cancel your subscription, you
remain liable for any amounts due and authorize us to continue charging your Payment
Method, once it has been updated. Billing dates may change as a result. In addition, you
authorize us to obtain new expiration dates and credit card numbers as provided by your
credit or debit card issuer. The terms of your payments depend on your Payment Method
and may be determined by agreements between your bank, card issuer or other provider
of your Payment Method and you.
Refunds. In general, all charges for purchases are non-refundable and no refunds or
credits are available for partially used periods. We may make an exception if a refund for a
subscription offer is requested within fourteen days of the transaction date, or if
applicable laws in your jurisdiction pertain to refunds.For subscribers residing in the EU or the European Economic Area, in accordance with
local law, you are entitled to a full refund within 14 days of the start of your subscription.
Please note that this 14-day period begins at the time of subscription.
For subscribers and Virtual Item purchasers residing in the Republic of Korea: In
accordance with local law, you are entitled to a full refund of your subscription and/or
unused Virtual Items within 7 days of your purchase. Please note that this 7-day period
begins at the time of purchase.
Except as noted above for members residing in the Republic of Korea, Virtual Item
purchases are FINAL AND NON-REFUNDABLE.
To request a refund:
If you made a purchase using your Apple ID, refunds are processed by Apple and not
AtClub. To request a refund, go to the App Store, click on your Apple ID, select “Purchase
History,” find the transaction, and click “Report a Problem.” You can also submit a
request at https://getsupport.apple.com.
If you signed up with your Google Play Store account or through AtClub directly: please
contact customer service with your Google Play Store order number (you can find this
number in the confirmation email you received or by logging into Google Wallet) or your
AtClub order number (you can find this number in the confirmation email). You can also
send us a signed and dated letter by mail stating that you, the buyer, are terminating this
agreement, or a similar statement. Please also include the email address or mobile phone
number associated with your account and the order number. This letter should be sent to:
AtClub, 60 rue Francois 1er, Paris. If you exercise your right of withdrawal (except for
purchases made through your Apple ID, which is managed by Apple), we will refund you
(or request Google to refund you) all payments we have received from you, without delay
and within 14 days from the date on which we acknowledged receipt of your request to
withdraw. This refund will be made through the same means of payment as you used for
the initial transaction. In any case, no fees will be charged to you as a result of this refund.
If you registered through a payment platform not listed above, please request the refund
directly from the third party from whom you made the purchase.
You cannot cancel an order for digital content that is not delivered by physical means, if
the processing of the order has started with your explicit consent, and if you have been
informed that you will lose your right of withdrawal by continuing with this order. This
condition applies for example to purchases of Virtual Items. Therefore, purchases are
FINAL AND NON-REFUNDABLE.
Pricing. AtClub is a multinational company and our prices vary based on many factors.
We frequently offer promotional offers, which may vary by region, subscription length,
offer size, etc. We also regularly test new features and payment options.
AtClub reserves the right to investigate and/or terminate your account without refunding
your purchases if you have violated this Agreement, misused the Service, or engaged in
any behavior that AtClub considers inappropriate or illegal, including actions or
communications occurring outside of the Service.
The easiest way to terminate your account is to go to “terminate my subscription” in the
“Settings” section of the Service. Of course, you have other options as well. AtClub mayterminate your account at any time and without notice if we believe that you have violated
this Agreement. After such termination, you will not be entitled to any refund of your
purchases.
9 / PROTECTION OF MINORS AND FIGHT AGAINST CHILD SEXUAL
EXPLOITATION AND CHILD PEDOPHISM
AtClub - Partenaires Sportifs (published by SAS Access World) is strictly reserved for
users aged 18 and over. The application strictly prohibits all forms of Child Sexual Abuse
and Exploitation (CSAE) and Child Sexual Abuse Material (CSAM).
Any content, behavior, or use of the AtClub application that involves, promotes, or
facilitates the sexual abuse or exploitation of minors is strictly forbidden and will result in
immediate account termination.Any CSAM detected on or reported through the platform will be immediately removed.
Confirmed CSAM will be reported to the relevant authorities, including but not limited to
the National Center for Missing & Exploited Children (NCMEC) and/or applicable local
authorities, in accordance with French law and all applicable legal obligations.
Users can report any suspicious content or behavior directly within the AtClub application
through the in-app reporting mechanism.
For any child safety concern, the designated point of contact is: contact@atclub.app
AtClub complies with all applicable child safety laws and regulations.
AtClub is firmly committed to combating all forms of child sexual exploitation and abuse
(CSAE). The AtClub app is strictly prohibited for minors. Any content, behavior, or use of
the AtClub app that may infringe upon the dignity, safety, or integrity of minors is strictly
prohibited.
Any content related to child sexual exploitation or abuse detected on the platform will be
removed immediately and reported to the appropriate authorities, in accordance with
French law and applicable legal obligations.
Users are encouraged to report any suspicious content or behavior using the contact
methods available within the AtClub app.
10 / APPLICABLE LAW
This application was designed in France and its operation is ensured from France. AtClub
does not in any way guarantee the legality of access or use of its application and the
content contained therein when the user accesses it from countries other than France.
AtClub limits access to its application to the countries offered by the stores (App Store
and Play Store). Users who disregard this do so at their own risk, and assume sole
responsibility for the consequences of their non-compliance with applicable law.
These conditions of use have been drawn up in French and the law applicable to them is
French law, the rules relating to conflicts of law cannot defeat this principled jurisdiction
of French law and the French courts.
ATClub — Privacy Policy
Version 2.0
This policy explains what personal data ATClub collects, why, who receives it, how long we keep it and how you can control it. It applies to the ATClub application on iOS and Android and to the services that make it work.
1. Who we are
The data controller is ACCESS WORLD SAS, a company registered in France.
- Registered office: 60 rue François 1er, 75008 Paris, France
- Registration: RCS Paris. Siren : 984917153
- Personal data contact: contact@atclub.app
As we are established in France, our processing is governed by the GDPR (Regulation (EU) 2016/679) and the loi Informatique et Libertés (French Data Protection Act). Our lead supervisory authority is the CNIL.
2. What we collect
Data you provide to us
- Account: phone number, or the e-mail address associated with your Google or Apple sign-in. We never see a password.
- Profile: first name, date of birth, gender, city and country, description, photos and videos, sports you practise and how often you practise them.
- Dating preferences: who you want to meet (gender, age range, distance).
- Location: the city you choose and, if you allow it, your GPS coordinates.
- Content: your messages (text, voice, images, GIFs), likes and passes, blocks, reports and support requests.
- Purchases: what you have purchased and the status of your subscription. Payment is handled by Apple or Google; we never receive your banking details.
Data collected automatically
- IP address, device model, operating system, application version, language and time zone.
- A device identifier, used to enforce bans and detect duplicate accounts.
- Push notification tokens.
- Usage and crash data (screens viewed, sessions, errors).
- Advertising identifiers (IDFA / Google advertising ID), only with your consent (see section 8).
Data we infer
- Activity statistics, in order to improve the user experience.
- An anti-fraud score based on signals such as the use of a VPN or proxy, account age, swipe speed, reports received and reused photos.
- A fingerprint (hash) of each photo, to detect reused or banned images. This is not facial recognition.
- An approximate location and VPN status inferred from your IP address.
## 3. Why we use it, and on what legal basis
| Purpose | Legal basis |
| Creating your account, showing you to other members, matching, messaging | Performance of the contract between us (Art. 6(1)(b)) |
| Subscriptions and purchases | Contract (Art. 6(1)(b)); legal obligation for accounting purposes (Art. 6(1)(c)) |
| Service notifications (new match, new message) | Contract (Art. 6(1)(b)). Each type can be turned off in Settings |
| Security, moderation, prevention of fraud and of ban evasion | Our legitimate interest in protecting members and keeping the service free of scammers (Art. 6(1)(f)) |
| Automatic translation of content for moderation and support | Legitimate interest (Art. 6(1)(f)) |
| Crash diagnostics and reliability | Legitimate interest (Art. 6(1)(f)) |
| Audience measurement and A/B testing | Your consent (Art. 6(1)(a)) |
| Advertising measurement with our partners | Your consent (Art. 6(1)(a)) |
| Promotional messages | Your consent (Art. 6(1)(a)) |
| Compliance with the law and establishment or defence of legal claims | Legal obligation / legitimate interest (Art. 6(1)(c) and (f)) |
Your sign-in phone number or e-mail address, your date of birth, your gender and your dating preferences are required to use ATClub. Everything else is optional.
4. Sensitive data
Your gender, combined with the gender you want to meet, may reveal your sexual orientation, which the GDPR classifies as sensitive data (special category of personal data). We use it solely to suggest matches to you, on the basis of your explicit consent (Art. 9(2)(a)), given when you set your preferences. It is never used for the anti-fraud score or for advertising. You can change your preferences or delete your account at any time.
Avoid sharing information about your health, religion, political opinions or other sensitive data in your description or your messages. If you do, it is kept as is and may be read by a moderator if a conversation is reported, for fraud-prevention purposes.
5. Automated decisions
Certain decisions are made or assisted by automated systems:
- Feed ranking: how often your profile is shown depends on your activity and on other members' reactions.
- Anti-fraud restriction: a high anti-fraud score, or a moderator's decision, may limit your visibility. You are informed of this in the application, and the Account status page in Settings explains how to contest it.
- Sign-up limits: account creation may be refused when too many accounts are created from the same device or the same IP address within a short period.
You have the right to obtain human intervention, to express your point of view and to contest such a decision (Art. 22). Use the in-app contest option or write to us.
6. Who can see your data
- Other members see your first name, your age, your photos, your description, your city, your sports, your approximate distance and your online status. They never see your phone number, your e-mail address, your exact location or your IP address.
- Our team accesses data only for moderation, security and support. Reading a private conversation requires a documented reason, such as a report, and every access is logged.
- Our service providers, acting on our behalf under a contract (processors):
| Provider | Role | Location |
| Google Cloud / Firebase | Hosting, database, authentication, storage, notifications, crash reports | EU: Belgium and France (global infrastructure) |
| Redis Cloud | Cache | EU |
| RevenueCat | Subscription management | United States |
| Apple, Google | In-App Purchases | Worldwide |
| Mistral AI | Automatic translation for moderation and support | France / EU |
| vpnapi.io | VPN detection and IP geolocation | United States |
| Mapbox, Google Places | Converting coordinates into a city; city autocomplete | United States |
| MyAmpix | Audience measurement (self-hosted with OVH in France) | France |
- Advertising partners (Meta, TikTok, Tenjin) receive install and purchase events as well as advertising identifiers only if you consent. They may act as independent data controllers, under their own policies.
- Public authorities, where required by law, for example to report child sexual abuse material.
We do not sell your personal data.
7. Transfers outside the EU
Our servers and our database are located in the European Union. Some of the providers listed above are established in the United States. These transfers rely on the EU–U.S. Data Privacy Framework where the provider is certified, or on the European Commission's standard contractual clauses. You may ask us for a copy of these safeguards.
8. Audience measurement, advertising and consent
On iOS, Apple's App Tracking Transparency prompt also applies when the application is first launched. You can revoke it in Settings → Privacy & Security → Tracking.
9. Retention periods
| Data | Period |
| Your account and your profile | Until your account is deleted |
| After account deletion | Profile, photos, messages, likes and preferences erased 14 days later (giving you time to change your mind) |
| Abandoned sign-ups | Deleted after 7 days, followed by the 14-day procedure |
| Support tickets | Deleted 7 days after closure; closed after 30 days of inactivity |
| Crash logs | 90 days |
| Usage and A/B testing statistics | 24 months |
| Moderation history (warnings, bans, team actions) | 3 years |
| Link between a banned account and its sign-in identifier | 3 years after the ban, to prevent ban evasion |
| Purchases and subscriptions | 10 years (Code de commerce — French Commercial Code) |
Some security data survives account deletion in a form that no longer directly identifies you — for example the fingerprint of a banned photo, so that it stays banned. Reports you have made against other members are kept as evidence, but your name is removed from them.
10. Your rights
You have the following rights:
- access to your data and to obtain a copy of it;
- rectification of inaccurate data;
- erasure of your data;
- restriction of processing while a dispute is being resolved;
- portability of your data;
- objection to processing based on our legitimate interest, and to direct marketing at any time;
- withdrawal of your consent at any time, without affecting processing carried out before the withdrawal;
- human intervention in an automated decision (section 5);
- instructions regarding what happens to your data after your death (loi Informatique et Libertés, Art. 85).
In the application, you can edit your profile, your preferences and your notifications, download your data (Settings → Download my data) and delete your account.
For any other request, write to contact@atclub.app or use Settings → Assistance In App in the application. We respond within one month. For complex requests, this period may be extended by two months, and we will inform you if so. It is free of charge, and we may ask you to prove your identity.
11. Security
All communications are encrypted with TLS. Sign-in is handled by Firebase Authentication. Our team's accounts require two-factor authentication, and their access is logged. Photo metadata, such as GPS location, is removed on upload.
If a personal data breach poses a risk to your rights, we notify the CNIL within 72 hours, and we inform you directly if the risk is high.
12. Minimum age
ATClub is restricted to adults aged 18 and over. We check your date of birth at sign-up and delete any account belonging to a minor. If you believe a minor is using ATClub, report it in the application or write to contact@atclub.app.
13. Changes
If we make material changes to this policy, we will inform you in the application before they take effect, and will ask for your consent again where the law requires it.
14. Contact
ACCESS WORLD SAS — 60 rue François 1er, 75008 Paris, France — contact@atclub.app