CGU - General user conditions
1/ COMPANY NAME
AtClub (On the stores : « AtClub - Sports partners »)
Email: contact@atclub.app
Publication director : SAS Access World
2/ ACCEPTANCE OF THE CONDITIONS OF USE
In return for accessing, consulting and using the AtClub application, you are required to
accept these terms of use and to comply with them as well as with the laws and
regulations in force. If you do not agree to any of these terms, DO NOT VIEW THE
APPLICATION, DO NOT DOWNLOAD THIS APPLICATION OR DOWNLOAD ANY
DOCUMENTS.
YOU MUST BE 18 YEARS OLD TO USE THE APPLICATION. BY ACCEPTING THESE
CONDITIONS, YOU AGREE TO BE 18+ YEARS OLD.
3/ COMMITMENT MADE BY THE APPLICATION
The content of the application complies with the laws in force and in particular: The law
on freedom of the press of July 29, 1881 modified so that no writing, image or sound of a
defamatory, racist or revisionist nature will be online; In accordance with article 227-24 of
the Penal Code relating to the protection of minors, any messages of a violent,
pornographic nature or seriously detrimental to human dignity likely to be seen or
perceived by a minor will be deleted, then its author may be the victim of prosecution; No
reproduction of a protected work or trademark without the consent of its author, its
beneficiaries or its holder must be posted online by a member. In accordance with article
6 LCEN law of June 21, 2004 and its implementing decree of October 24, 2007, a right of
written response is open to any person named or designated on the application. The
request must be made to the publication director by registered letter with
acknowledgment of receipt (or by any other means providing proof of sending and
receipt) no later than three months after it is made available to the public. of the message
justifying this request. This insertion is free and will be done within three days of receipt ofthe request. This response must not be longer than the text in question and may in no
case exceed two hundred lines.
4/ WARNING
Access to this application is reserved for consulting the information made available by
AtClub. Any access or attempted access to other files in the AtClub computer system or
to any information contained in this system, whatever the reason, is strictly prohibited.
AtClub strives to provide accurate and precise information on its application. The
information distributed on the application and social networks is nevertheless provided
for informational purposes only and is not contractual in nature. AtClub cannot fully
guarantee the accuracy, precision or completeness of the information made available on
the application or social networks. Consequently, AtClub declines all responsibility:⦁ for
any imprecision, inaccuracy or omission relating to information available on the
application;
⦁ for all damages, direct and/or indirect, whatever the causes, origins, nature or
consequences, caused by anyone visiting the application or the inability to access it, as
well as the use of the application and/or the credit given to any information coming
directly or indirectly from the application.
AtClub reserves the right to modify, correct or delete the content of its application,
including these conditions, at any time without notice. Internet users must therefore
consult the said conditions during each connection. AtClub cannot be held responsible
for any damage that may result from the use of the information published on the
application and/or the use of a product to which this information refers. It is up to the user
to verify the accuracy of the information provided as well as its use.
5/ LIMITATION OF LIABILITY
AtClub cannot be held responsible for any direct and/or indirect damage resulting from
the use made by the user/member of the application and/or any information it contains.
YOU ARE SOLELY RESPONSIBLE FOR YOUR VIRTUAL AND PHYSICAL INTERACTIONS
WITH OTHER MEMBERS. YOU UNDERSTAND THAT AtClub DOES NOT CONDUCT
CRIMINAL BACKGROUND CHECKS ON ITS MEMBERS OR OTHERWISE INVESTIGATE
THE BACKGROUNDS OF ITS MEMBERS. AtClub MAKES NO REPRESENTATIONS OR
WARRANTIES REGARDING THE CONDUCT OR COMPATIBILITY OF MEMBERS. The
AtClub application may refer the user to sites through hyperlinks. In any event, AtClub
cannot be responsible for the content of these sites, which are the entire responsibility of
their owners.
Some dangers are inherent to the use of the Internet and the user is warned of the need
to take into account the potential risks (any infection by computer virus, any bug, any
slowdown, etc.) before proceeding to consult the AtClub application.
INTELLECTUAL PROPERTY – COPYRIGHT – COPYRIGHTThe design, form, title and all elements contained on the AtClub application are protected
worldwide under copyright and trademark law.
Copyright :
All documents, exchanges and other content/posted on the application are the
responsibility and property of the author in question. The reproduction and use of all
documents and information published on this application are only authorized for the
exclusive purposes of information for strictly personal and private use and subject to
mention of the source. Any reproduction, use, adaptation, incorporation, modification or
distribution of copies made for other purposes is expressly prohibited and punishable
under criminal law. Copies of the documents and information contained in this application
may only be made for information purposes and exclusively for strictly private use. No
license, nor any right other than that of consulting and participating in the life of the
application, is conferred on the visitor of the application with regard to intellectual
property rights. Any reproduction and any use of copies made other than for strictly
private use is expressly prohibited.
The use of the structure of the application and its software elements notably
implementing all or part of the databases of said application is only authorized for strictly
personal and private use excluding any use for professional and /or commercial.
Database: In accordance with the provisions of Law No. 98-536 of July 1, 1998,
transposing into the Intellectual Property Code Directive 96/9/EC of March 11, 1996,
concerning the legal protection of databases , AtClub is the producer and owner of all or
part of the databases making up this application. By accessing this application, the user:⦁
acknowledges that the data composing it are legally protected and this, in accordance
with the provisions of the aforementioned law of July 1, 1998,⦁ is prohibited in particular
from extracting, reusing, storing, reproducing , represent or preserve, directly or indirectly,
by permanent or temporary transfer, on any medium, by any means and in any form
whatsoever, including by hypertext link(s), all or part qualitatively or quantitatively
substantial of the content of the databases appearing on the AtClub application as well as
the repeated and systematic extraction or reuse of qualitatively and quantitatively non-
substantial parts when these operations clearly exceed the conditions of normal use. The
content of the application is subject to French and international legislation on copyright
and intellectual property. AtClub retains all economic and moral rights linked to the
documents in the application, subject to the rights enjoyed by the authors of works
published on the application. Thus, all reproduction rights, on electronic or paper media,
are reserved, including for downloadable documents and iconographic and/or
photographic representations. Visitors to the AtClub application are prohibited from
collecting, capturing, distorting or using the information to which they have access.
AtClub will pursue legal action against any attempt to misappropriate the application's
documentation.
6/ HYPERTEXT LINKS
AtClub formally declines any responsibility for the content of the sites to which it offers
links. Any links offered to users of the AtClub application are as a service. The decision to
activate the links lies exclusively with the users of the AtClub application. Any simple and/
or deep link or “framing” to the AtClub application is strictly prohibited and consequently,no element appearing on a page of the AtClub application may be partially or totally
distributed, transferred or inserted on another site, nor used to create derivative products,
unless expressly authorized by AtClub. Any simple or deep link and/or “framing” must be
subject to express, prior and written authorization from AtClub.
7/ RESPECT FOR YOUR PRIVACY
AtClub cares about privacy and is committed to protecting your personal data. We use
the information you provide to us to fulfill your orders and provide you with information
that may be of interest to you. What information do we collect and how do we use it? You
always have control over the information you provide to AtClub. We collect 7 types of
information about our visitors: Personal information (such as spoken language, first name,
username/password (login details on the application)), email, the location (not exact, only
the selected city when not using a VPN or equivalent. If you use a VPN or an equivalent,
for security reasons and in order to fight against malicious profiles as much as possible,
we may ask you for your exact location), the sports you practice and statistical and
general information.
The collection, retention and use of personal information that you have voluntarily
provided to us is useful for us to contact you, including by email, and/or to respond to
your comments or requests for information, and/or to process certain services offered on
our application. Additionally, the purpose of collecting general information is to provide
you with the most useful and targeted products and services designed to meet your
needs and queries.
How can you change your information on the app?
In accordance with article 27 of law 78-17 Informatique et Libertés of January 6, 1978,
you can at any time check, correct, update, delete or request the deletion of personal
information concerning you that you have communicated to us in this way. carrying out in
your “profile” space or by writing to: contact@atclub.app.
Users of the application are required to respect the provisions of the Data Protection Act,
violations of which are punishable by criminal sanctions. They must in particular refrain,
with regard to the personal information to which they access, from any collection, any
misuse and, in general, from any act likely to harm the private life or reputation of
individuals. . Messages sent over the Internet may be intercepted. Do not reveal sensitive
personal information. If you wish to communicate confidential information to us, we
advise you to use email.
8 /PURCHASES
General. AtClub may offer products and services for purchase (“In-App Purchases”) from
time to time through the App Store, Google Play Store, mobile carrier, direct billing from
AtClub, or other platforms. payment method authorized by AtClub.
Your payment method will be charged for the In-App Purchase in the amount of the listed
price for the selected service(s) plus any sales or other tax that may be imposed on yourpayments, and you authorize AtClub or the third-party payment account, as applicable, to
charge you.
Automatic Renewal - Automatic Card Payment If you purchase an auto-renewing
recurring subscription through an In-App Purchase, your payment method will be charged
for the subscription until you cancel it. After you commit to an initial subscription period,
your subscription will automatically renew for an indefinite period at the price you
approved when you signed up, unless you cancel your subscription before the renewal
date. Your credit card information will be downloaded and used for automatic card
payments in the future, in accordance with this Agreement.
If you wish to object to a payment already made, please contact customer service if you
were billed directly by AtClub, or the relevant payment tier account, such as the App
Store. You can also object by contacting your bank or payment provider, who will be able
to provide you with further information on your rights and the applicable deadlines. You
can unconditionally object to automatic card payments at any time by going to the
settings on AtClub or the third-party payment account, but note that you will still be
obligated to pay any outstanding amounts. .
To change or cancel your subscription, you will need to log in to your Third-Party Account
(or go to your AtClub account settings, if applicable) and go to the settings section and
then cancel my subscription, even if you have deleted your AtClub account or deleted the
AtClub app from your device. Deleting your AtClub account or the AtClub app from your
device does not cancel or terminate your subscription. AtClub retains all funds charged to
your payment method until you cancel or terminate your subscription on AtClub or
through the Third-Party Account, if applicable. If your subscription is canceled or
terminated, you will be able to continue using it until the end of the then-current
subscription period. Your subscription will not be renewed at the end of that period. Our
members who reside in Germany may cancel their subscription after its renewal by giving
us one month’s notice, and retain their right to cancel for cause.
Additional terms apply if you pay AtClub directly via your Payment Method. If you pay
AtClub directly, AtClub may correct any billing errors made even if the payment has
already been issued or received. In the event of a refund or reversal of a payment issued
using your Payment Method, AtClub may terminate your account immediately at its sole
discretion.
In the event of a failed payment, whether due to expiration, insufficient funds, or any other
reason, and you do not change your Payment Method or cancel your subscription, you
remain liable for any amounts due and authorize us to continue charging your Payment
Method, once it has been updated. Billing dates may change as a result. In addition, you
authorize us to obtain new expiration dates and credit card numbers as provided by your
credit or debit card issuer. The terms of your payments depend on your Payment Method
and may be determined by agreements between your bank, card issuer or other provider
of your Payment Method and you.
Refunds. In general, all charges for purchases are non-refundable and no refunds or
credits are available for partially used periods. We may make an exception if a refund for a
subscription offer is requested within fourteen days of the transaction date, or if
applicable laws in your jurisdiction pertain to refunds.For subscribers residing in the EU or the European Economic Area, in accordance with
local law, you are entitled to a full refund within 14 days of the start of your subscription.
Please note that this 14-day period begins at the time of subscription.
For subscribers and Virtual Item purchasers residing in the Republic of Korea: In
accordance with local law, you are entitled to a full refund of your subscription and/or
unused Virtual Items within 7 days of your purchase. Please note that this 7-day period
begins at the time of purchase.
Except as noted above for members residing in the Republic of Korea, Virtual Item
purchases are FINAL AND NON-REFUNDABLE.
To request a refund:
If you made a purchase using your Apple ID, refunds are processed by Apple and not
AtClub. To request a refund, go to the App Store, click on your Apple ID, select “Purchase
History,” find the transaction, and click “Report a Problem.” You can also submit a
request at https://getsupport.apple.com.
If you signed up with your Google Play Store account or through AtClub directly: please
contact customer service with your Google Play Store order number (you can find this
number in the confirmation email you received or by logging into Google Wallet) or your
AtClub order number (you can find this number in the confirmation email). You can also
send us a signed and dated letter by mail stating that you, the buyer, are terminating this
agreement, or a similar statement. Please also include the email address or mobile phone
number associated with your account and the order number. This letter should be sent to:
AtClub, 60 rue Francois 1er, Paris. If you exercise your right of withdrawal (except for
purchases made through your Apple ID, which is managed by Apple), we will refund you
(or request Google to refund you) all payments we have received from you, without delay
and within 14 days from the date on which we acknowledged receipt of your request to
withdraw. This refund will be made through the same means of payment as you used for
the initial transaction. In any case, no fees will be charged to you as a result of this refund.
If you registered through a payment platform not listed above, please request the refund
directly from the third party from whom you made the purchase.
You cannot cancel an order for digital content that is not delivered by physical means, if
the processing of the order has started with your explicit consent, and if you have been
informed that you will lose your right of withdrawal by continuing with this order. This
condition applies for example to purchases of Virtual Items. Therefore, purchases are
FINAL AND NON-REFUNDABLE.
Pricing. AtClub is a multinational company and our prices vary based on many factors.
We frequently offer promotional offers, which may vary by region, subscription length,
offer size, etc. We also regularly test new features and payment options.
AtClub reserves the right to investigate and/or terminate your account without refunding
your purchases if you have violated this Agreement, misused the Service, or engaged in
any behavior that AtClub considers inappropriate or illegal, including actions or
communications occurring outside of the Service.
The easiest way to terminate your account is to go to “terminate my subscription” in the
“Settings” section of the Service. Of course, you have other options as well. AtClub mayterminate your account at any time and without notice if we believe that you have violated
this Agreement. After such termination, you will not be entitled to any refund of your
purchases.
9 / GIFTS
As part of the ATCLUB Champions Rankings, some users can win gifts. There are two
rankings: a girls' ranking and a boys' ranking.
This is not a game of chance. Luck is excluded, as the prizes work as follows:
Each month, prizes are awarded. The top three in the ranking win the prizes awarded
based on their ranking.
The ranking is based on a points system, where earning points requires regular use of the
app. For example, returning to the app every day, sending messages, sharing the app,
etc.
When the competition ends, winners must enter their contact information to be contacted
by the ATCLUB team. If the winner does not enter their contact information within 3 days,
they may be demoted and will no longer be eligible for the prize.
Prizes are sent to the winners. The gifts sent may be identical to those displayed in-game,
or similar if ATCLUB is unable to order the advertised product (out of stock, etc.) or if the
product is difficult to order (available only in another country with a very long lead time,
etc.). In the latter two cases, the product sent will be similar in its functionality and price.
ATCLUB reserves the right to downgrade/exclude any player suspected of fraud
(excessive use of the application, hacking, exploiting a vulnerability, etc.).
Furthermore, a user excluded from the application for non-compliance with these Terms
and Conditions will not be eligible for promotion to the champion rankings. The same
applies if they are excluded after winning a gift. No compensation may be claimed.
10 / PROTECTION OF MINORS AND FIGHT AGAINST CHILD SEXUAL
EXPLOITATION AND CHILD PEDOPHISM
AtClub - Partenaires Sportifs (published by SAS Access World) is strictly reserved for
users aged 18 and over. The application strictly prohibits all forms of Child Sexual Abuse
and Exploitation (CSAE) and Child Sexual Abuse Material (CSAM).
Any content, behavior, or use of the AtClub application that involves, promotes, or
facilitates the sexual abuse or exploitation of minors is strictly forbidden and will result in
immediate account termination.Any CSAM detected on or reported through the platform will be immediately removed.
Confirmed CSAM will be reported to the relevant authorities, including but not limited to
the National Center for Missing & Exploited Children (NCMEC) and/or applicable local
authorities, in accordance with French law and all applicable legal obligations.
Users can report any suspicious content or behavior directly within the AtClub application
through the in-app reporting mechanism.
For any child safety concern, the designated point of contact is: contact@atclub.app
AtClub complies with all applicable child safety laws and regulations.
AtClub is firmly committed to combating all forms of child sexual exploitation and abuse
(CSAE). The AtClub app is strictly prohibited for minors. Any content, behavior, or use of
the AtClub app that may infringe upon the dignity, safety, or integrity of minors is strictly
prohibited.
Any content related to child sexual exploitation or abuse detected on the platform will be
removed immediately and reported to the appropriate authorities, in accordance with
French law and applicable legal obligations.
Users are encouraged to report any suspicious content or behavior using the contact
methods available within the AtClub app.
11 / APPLICABLE LAW
This application was designed in France and its operation is ensured from France. AtClub
does not in any way guarantee the legality of access or use of its application and the
content contained therein when the user accesses it from countries other than France.
AtClub limits access to its application to the countries offered by the stores (App Store
and Play Store). Users who disregard this do so at their own risk, and assume sole
responsibility for the consequences of their non-compliance with applicable law.
These conditions of use have been drawn up in French and the law applicable to them is
French law, the rules relating to conflicts of law cannot defeat this principled jurisdiction
of French law and the French courts.